GreenHornet IT
🖨️ Printer Setup & Troubleshooting
PrintersAdd local and network printers, fix stuck queues, update drivers, and remove old printers.
Add a Printer
| # | What to Do | How to Do It |
|---|---|---|
| 1 | Add a local printer | Go to Settings > Bluetooth & devices > Printers & scanners > Add device. |
| 2 | Add a network printer | Open File Explorer, type \\printserver in the address bar. Double-click your printer to install it. |
Fix Stuck Print Queue
| # | What to Do | How to Do It |
|---|---|---|
| 1 | Cancel stuck jobs (UI) | Go to Settings > Printers, click your printer, open the print queue, right-click stuck jobs and click Cancel. |
| 2 | Clear queue via PowerShell | Use the one-liner below to stop the spooler, wipe stuck jobs, and restart. |
Manage & Troubleshoot Printers
| # | What to Do | How to Do It |
|---|---|---|
| 1 | Wrong printer prints job | Before printing, always check the printer name shown in the print dialog. Change it if needed. |
| 2 | Update printer driver | Go to Device Manager > Printers > right-click your printer > Update Driver > Search Automatically. |
| 3 | Remove old printers | Go to Settings > Bluetooth & devices > Printers & scanners, click the old printer, and click Remove Device. |
Quick Reference — One-Liners
| Task | Command (PowerShell — Run as Admin) |
|---|---|
| Clear stuck print queue | Stop-Service Spooler -Force; Remove-Item -Path "C:\Windows\System32\spool\PRINTERS\*" -Force -ErrorAction SilentlyContinue; Start-Service Spooler |
| List installed printers | Get-Printer | Select-Object Name, PortName, PrinterStatus, Default |
| Add network printer | Add-Printer -ConnectionName "\\printserver\PrinterName" |
| Remove a printer | Remove-Printer -Name "PrinterName" |
| Restart print spooler | Restart-Service Spooler -Force |